Protecting your personal information is our top priority at ek9995. Read this Privacy Policy for full details — what data we collect, how we use it, and how we keep it secure.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can access it.
Your data is stored on secure servers with the highest level of protection. Unauthorized access is completely prevented.
You stay in control of how your data is used. Request corrections or deletion of your information at any time.
Ek9995 never sells or trades your personal information to third parties. This is a core principle we do not compromise on.
You can opt out of promotional messages at any time. We never send unsolicited marketing.
Whenever the privacy policy changes, we notify members promptly. There are no hidden updates.
Ek9995 (https://ek9995.pro) is a trusted online gaming and betting platform in Bangladesh. We believe that your right to privacy is fundamental — and protecting that right is our responsibility.
This Privacy Policy ("Policy") describes how ek9995 collects your information, how it is used, who it may be shared with, and how your data is kept secure. By using the platform, you agree to this Policy.
We operate with full transparency at all times. No data is collected or used through hidden means. If anything is unclear, feel free to reach out to our support team.
Ek9995 only collects information that is necessary to operate the platform and provide you with our services. No unnecessary data is collected.
a) Information You Provide Directly
b) Automatically Collected Information
Collected data is used only for specific purposes. Your information may be used for the following reasons:
To handle registration, login, identity verification, and account security.
To process all financial transactions related to deposits, withdrawals, and bonuses.
To detect suspicious activity and keep the platform secure.
To send you relevant bonus and promotional offers tailored to your preferences.
Ek9995 stores your information on secure servers. Retention periods vary depending on the type of data and applicable legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Identity Verification & Service Delivery |
| Transaction Records | 7 Years | Legal & Regulatory Obligations |
| KYC Documents | 5 Years | AML Compliance |
| Cookie Data | 30 Days – 1 Year | Browsing Experience Improvement |
| Log Files | 90 Days | Security Monitoring |
Ek9995 does not sell or arbitrarily share your information with third parties. However, limited data may be shared in certain specific circumstances:
Ek9995 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
Essential for login sessions, security, and core platform operations. These cannot be disabled.
Used to remember your preferences, language, and settings, creating a personalized experience.
To understand how the platform is being used. This information is used to improve our services.
To show relevant promotions. You can disable these at any time through your browser settings.
Ek9995 employs industry-leading security technology to protect your data. Our security framework operates on multiple layers.
Ek9995 is committed to ensuring you have full control over your personal information. You hold the following rights:
| Rights | Description | Applicable |
|---|---|---|
| Access | The right to know what information we hold about you. | ✓ Yes |
| Correction | The right to correct inaccurate or incomplete information. | ✓ Yes |
| Deletion | Requesting deletion of data beyond what is legally required. | ✓ Yes |
| Processing Restrictions | The right to restrict how your data is used for specific purposes. | ✓ Yes |
| Portability | The right to receive your data in a structured, portable format. | ✓ Yes |
| Objection | The right to object to marketing or data processing. | ✓ Yes |
To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.
Ek9995 is strictly for users aged 18 and above. We take the protection of minors' privacy especially seriously.
Ek9995 reserves the right to update this Privacy Policy as needed. When changes are made, we follow the process outlined below:
All changes are reviewed by legal experts.
Significant changes will be communicated via email and an on-platform notice.
The "Last Updated" date at the top of the page will be changed.
The new policy applies from the specified effective date.
Continued use of the platform constitutes acceptance of the updated policy. Please check this page regularly.
For any privacy-related questions, complaints, or requests, please contact our dedicated support team.
Use live chat for the fastest support. Chat in Bangla and get instant responses.
For detailed privacy requests or complaints, please contact us by email.